For many companies, the days of customers being able to talk to a person rather than a machine are long gone. At Tom Curren Companies, we pride ourselves on maintaining a personal connection with our clients from the start. From real people answering your initial call to always having an estimator present Deliver Bids in-person at your home, our focus is always on client satisfaction.
Our team has an honest commitment to providing responsive service and implementing products and materials that match our high standards across the board. We want to tailor each job, regardless of its size, to both your structural needs and style preferences. Through our initial visit to your home for the Measure Call, we hope to further establish what best suits your home at our second meeting, referred to as the Deliver Bid.
Having an estimate delivered by either email or mail could be considered more convenient in terms of time for many of our working customers. But without having this experience face-to-face, clients are not able to have all of their questions and concerns addressed about the estimate with great clarity at the time of its delivery. Our estimators not only tell you the price of the work but also try to a build the foundation of the great client-contractor relationship that we aim for each time.
During the Deliver Bid, our estimators will take the time with the client to review the pricing of each aspect of the job, as well as go over any of our company’s processes and procedures associated with the work. Clients will gain an understanding of how we have earned our excellent reputation over the course of the last 30 years, as we stand out from the rest with our consistently in-depth explanation of the estimates we put together for your job.
At Tom Curren Companies, we place the longevity of our relationship with each client above the convenience of a quick estimate that is frequently thrown together by other companies who are only looking for the highest volume of estimates in the shortest amount of time. These rushed estimates can lead to additional meetings and discussions down the road- discussions that could have been avoided had the contractor gone over the scope in-person from the beginning. With us, customers will always feel that we take the time, both behind the scenes and during each stage of the in-person estimating process, to elevate ourselves above the rest by providing customer satisfaction to the highest degree.